{"id":5669,"date":"2025-11-20T12:15:55","date_gmt":"2025-11-20T12:15:55","guid":{"rendered":"https:\/\/www.afrisell.co.za\/?page_id=5669"},"modified":"2026-08-17T10:38:40","modified_gmt":"2026-08-17T10:38:40","slug":"afrisell-how-to-guides","status":"publish","type":"page","link":"https:\/\/www.afrisell.co.za\/?page_id=5669","title":{"rendered":"Afrisell How To Guides"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row tm_bgcolor=&#8221;grey&#8221; full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_speed_bg=&#8221;4&#8243; css=&#8221;.vc_custom_1481266812097{padding-bottom: 110px !important;}&#8221; el_class=&#8221;welcomeheading&#8221;][vc_column]<div class=\"tm-element-heading-wrapper tm-heading-inner tm-element-align-left tm-seperator-solid tm-heading-style-vertical  vc_custom_1763641332160\">\r\n\t\t\t\t<section class=\"tm-vc_cta3-container\">\r\n\t\t\t\t\t<div class=\"tm-vc_general tm-vc_cta3 tm-cta3-only tm-vc_cta3-style-classic tm-vc_cta3-shape-rounded tm-vc_cta3-align-left tm-vc_cta3-color-transparent tm-vc_cta3-icon-size-md tm-vc_cta3-actions-no vc_custom_1763641332160 tm-cta3-with-desc\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"tm-vc_cta3_content-container\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"tm-vc_cta3-content\">\r\n\t\t\t\t\t\t\t\t<header class=\"tm-vc_cta3-content-header tm-wrap\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<div class=\"tm-vc_cta3-headers tm-wrap-cell\"><h2 class=\"tm-custom-heading \" >How To Guides<\/h2>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/header>\r\n\t\t\t\t\t\t\t\t<div class=\"tm-cta3-content-wrapper\">The Afrisell Portal gives dealers an easy and efficient way to manage their daily operations. From registering and accessing your account, to tracking parcels, viewing dealer performance, and checking monthly stock allocations, the portal provides all the tools you need in one convenient place. The steps below guide you through each feature to help you get the most out of your Afrisell Portal experience.<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div> <!-- .tm-element-heading-wrapper container --> [\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577178962{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How to Register on the Afrisell Portal&#8221; tab_id=&#8221;1763640772215-0f6c15d5-6308&#8243;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a><br \/>\n2. On the homepage, click the \u201cPortal\u201d option.<br \/>\n3. Enter your cellphone number.<br \/>\n4. You will receive an OTP (One-Time Pin) via SMS.<br \/>\n5. Enter a valid email address to create your account.<br \/>\n6. A verification email will be sent to your inbox \u2014 open it and verify your account. Please check your junk\/spam folder if it does not show up in your inbox.<br \/>\nIf you already have an Afrisell account, you will also be asked to verify your account via verification email.<br \/>\n<strong>You will not be able to order stock from a non-verified account.<\/strong><br \/>\n7. Create a secure password that you will use to log in.<br \/>\n8. Complete the registration process.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577188481{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How to Reset Your Password on the Afrisell Portal&#8221; tab_id=&#8221;1763641478615-0210185c-1ddd&#8221;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Select Reset Password.<br \/>\n3. Enter the cellphone number (same as registration) and your active email.<br \/>\n4. Enter the OTP sent via SMS.<br \/>\n5. Create and confirm your new password.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577204313{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How To Track Your Parcel&#8221; tab_id=&#8221;1763641588169-fe0d0fab-36d1&#8243;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Click on \u201c Parcel Tracking\u201d.<br \/>\n3. View your Delivery Status, which may show:<br \/>\n&#8211; Preparing Order<br \/>\n&#8211; Shipped<br \/>\n&#8211; In Transit<br \/>\n&#8211; Delivered<\/p>\n<p>If your package is delayed, contact info@afrisell.co.za[\/vc_column_text][vc_single_image image=&#8221;5693&#8243; img_size=&#8221;full&#8221; css=&#8221;&#8221;][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577209569{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How To View Your Dealer Performance&#8221; tab_id=&#8221;1763641757103-338d3a4d-5409&#8243;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Go to \u201cDealer Performance.\u201d<br \/>\n3. View each agent\u2019s report, including:<br \/>\n&#8211; RICA, Recharged and Activated SIMs[\/vc_column_text][vc_single_image image=&#8221;5691&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577216257{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How To View Your Performance&#8221; tab_id=&#8221;1764572225919-35b6fe54-1f20&#8243;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Go to \u201cAgent Performance\u201d to view your complete RICA summary.<br \/>\nThis section provides a detailed breakdown of the number of SIM cards you have RICA&#8217;d , Connected and Activated.[\/vc_column_text][vc_single_image image=&#8221;5696&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577257833{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How To View Your Stock Allocation&#8221; tab_id=&#8221;1763642493036-5a3f7d01-14be&#8221;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Go to \u201cMonthly Allocation\u201d Section.<br \/>\n3. View Allocated Stock: Network and Quantity.[\/vc_column_text][vc_single_image image=&#8221;5682&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577221401{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How To Place Your Order&#8221; tab_id=&#8221;1764576987706-106baf9c-fc06&#8243;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Go to My Offering.<br \/>\n3. Confirm the number of starter packs you need for the month.<br \/>\n4. Add your selections to the order.<br \/>\n5. Complete your order.[\/vc_column_text][vc_single_image image=&#8221;5700&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577221401{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How To Check Your Order History&#8221; tab_id=&#8221;1779190053452-4d0d6419-251a&#8221;][vc_column_text css=&#8221;&#8221;]1. Visit <a href=\"https:\/\/www.afrisell.co.za\/\" target=\"_blank\" rel=\"noopener\">www.afrisell.co.za<\/a> and log in to the Afrisell Portal.<br \/>\n2. Go to \u201cOrder History\u201d<\/p>\n<p>This will display the number of starter packs you have received from Afrisell.<\/p>\n<p>For assistance, contact us at info@afrisell.co.za.[\/vc_column_text][vc_single_image image=&#8221;5713&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;5718&#8243; img_size=&#8221;large&#8221; css=&#8221;&#8221;][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row tm_bgcolor=&#8221;grey&#8221; break_in_responsive=&#8221;991&#8243; full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; parallax=&#8221;content-moving&#8221; parallax_image=&#8221;207&#8243; parallax_speed_bg=&#8221;2.5&#8243; css=&#8221;.vc_custom_1481721401464{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][vc_column reduce_extra_padding=&#8221;991&#8243; tm_col_bg_expand=&#8221;left&#8221; css=&#8221;.vc_custom_1484894193281{padding-top: 90px !important;padding-right: 70px !important;}&#8221;]<div class=\"tm-element-heading-wrapper tm-heading-inner tm-element-align-center tm-seperator-solid tm-heading-style-vertical \">\r\n\t\t\t\t<section class=\"tm-vc_cta3-container\">\r\n\t\t\t\t\t<div class=\"tm-vc_general tm-vc_cta3 tm-cta3-only tm-vc_cta3-style-classic tm-vc_cta3-shape-rounded tm-vc_cta3-align-center tm-vc_cta3-color-transparent tm-vc_cta3-icon-size-md tm-vc_cta3-actions-no tm-cta3-with-desc\">\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"tm-vc_cta3_content-container\">\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<div class=\"tm-vc_cta3-content\">\r\n\t\t\t\t\t\t\t\t<header class=\"tm-vc_cta3-content-header tm-wrap\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<div class=\"tm-vc_cta3-headers tm-wrap-cell\"><h2 class=\"tm-custom-heading \" >FOLLOW US<\/h2>\n<\/div>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<\/header>\r\n\t\t\t\t\t\t\t\t<div class=\"tm-cta3-content-wrapper\"><\/p>\n<p style=\"text-align: center;\">For the latest news, product information and promotions follow us on social media.<\/p>\n<p><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div> <!-- .tm-element-heading-wrapper container --> <div class=\"thememount-socialbox-wrapper tm-socialbox-icon-size-medium tm-socialbox-column-one  tm-heading-with-separator\"><div class=\"tm-socialbox-links-wrapper row multi-columns-row\"><div class=\"tm-socialbox-i-wrapper col-md-12 col-lg-12 col-xs-12\"><a class=\"tm-socialbox-icon-link tm-socialbox-icon-link-facebook\" target=\"_blank\" href=\"https:\/\/www.facebook.com\/profile.php?id=61564249261966\" data-tooltip=\"Facebook\"><i class=\"tm-hodges-icon-facebook\"><\/i><\/a><\/div><div class=\"tm-socialbox-i-wrapper col-md-12 col-lg-12 col-xs-12\"><a class=\"tm-socialbox-icon-link tm-socialbox-icon-link-twitter\" target=\"_blank\" href=\"https:\/\/x.com\/Afrisell_Mobile\" data-tooltip=\"Twitter\"><i class=\"tm-hodges-icon-twitter\"><\/i><\/a><\/div><\/div><!-- .tm-socialbox-links-wrapper -->  <\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row tm_bgcolor=&#8221;grey&#8221; full_width=&#8221;stretch_row&#8221; parallax=&#8221;content-moving&#8221; parallax_speed_bg=&#8221;4&#8243; css=&#8221;.vc_custom_1481266812097{padding-bottom: 110px !important;}&#8221; el_class=&#8221;welcomeheading&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_accordion shape=&#8221;rounded&#8221; active_section=&#8221;1&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1764577178962{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_tta_section title=&#8221;How to Register on the Afrisell Portal&#8221; tab_id=&#8221;1763640772215-0f6c15d5-6308&#8243;][vc_column_text css=&#8221;&#8221;]1. Visit www.afrisell.co.za 2. On the homepage, click the \u201cPortal\u201d &hellip; <a href=\"https:\/\/www.afrisell.co.za\/?page_id=5669\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Afrisell How To Guides<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5669","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=\/wp\/v2\/pages\/5669","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5669"}],"version-history":[{"count":35,"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=\/wp\/v2\/pages\/5669\/revisions"}],"predecessor-version":[{"id":6907,"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=\/wp\/v2\/pages\/5669\/revisions\/6907"}],"wp:attachment":[{"href":"https:\/\/www.afrisell.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5669"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}